Home Industries Technology Zywave moving 100 U.S. jobs to the Philippines

Zywave moving 100 U.S. jobs to the Philippines

Zywave's Wauwatosa headquarters. Submitted photo.

Wauwatosa-based insurtech company Zywave announced Monday that approximately 100 of its U.S.-based positions are being relocated to the company’s office in the Philippines. Less than one-third of the 100 employees affected are based in the Milwaukee area. In a Monday statement, Zywave leadership cited three reasons for moving the jobs out of the country: a

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Ashley covers startups, technology and manufacturing for BizTimes. She was previously the managing editor of the News Graphic and Washington County Daily News. In past reporting roles, covering education at The Waukesha Freeman, she received several WNA awards. She is a UWM graduate. In her free time, Ashley enjoys watching independent films, tackling a new recipe in the kitchen and reading a good book.
Wauwatosa-based insurtech company Zywave announced Monday that approximately 100 of its U.S.-based positions are being relocated to the company’s office in the Philippines. Less than one-third of the 100 employees affected are based in the Milwaukee area. In a Monday statement, Zywave leadership cited three reasons for moving the jobs out of the country: a desire to simplify the company’s go-to-market strategy, enhancing the overall customer experience and building a more “cost competitive” structure. “The restructuring decisions were difficult and made with the utmost care,” said Jason Liu, chief executive officer of Zywave. “Zywave is a strong, agile company and to remain competitive in our evolving global economy, it's essential we continue to optimize operations at all levels of the business while upholding the highest level of service and developing the best solutions for our customers. We’re confident these changes will set us up for even greater success in the years to come.” Moving forward, Zywave plans to expand its footprint in the Philippines because several of the company’s entities have maintained a successful presence there for over a decade. In 2020, Zywave acquired global insurance data provider Advisen. The firm had global offices in New York, the United Kingdom and Philippines. Zywave also cut several positions last year due to slowing growth.

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