Potawatomi Casino Hotel marked a major milestone in its ongoing $190 million effort to upgrade and modernize its casino amenities, with the public unveiling Thursday of its newly renovated second-floor gaming and dining spaces.
The second phase of the project, which spans a total of 114,000 square feet, created two new gaming venues, a new bar and restaurant and added more than 300 new slot machines to Potawatomi’s second level (formerly known as the third floor). See photos below.

The completion of the new and improved second level follows the recent opening of Rock & Brews, a restaurant by KISS stars Gene Simmons and Paul Stanley, and the launch of the city’s first sports betting operation in late March. The retail sportsbook is operating out of a temporary space on the ground floor while its permanent home – the former Northern Lights Theater – is under construction just a few feet away. Once complete in 2024, the opening of the permanent sportsbook location will mark the final phase of the casino’s renovation project, which began in May 2022 and has created 250 jobs at the casino, said Dominic Ortiz, CEO and general manager of Potawatomi Casino Hotel.
“We want to be the premier entertainment destination in the Midwest, and we’re surely on that path today,” Ortiz said Thursday during a ceremonial ribbon cutting held in the new 1833 Club, a private VIP gaming lounge outfitted with a full-exhibition kitchen that will host visiting celebrity chefs, full central bar serving high-end liquors, 89 slot machines and four high-limit blackjack tables.
- Potawatomi officials cut the ceremonial ribbon to mark the completion of renovations to the casino’s second floor.
- Dominic Ortiz (far left) leads the casino’s executive team in celebration.
As the renovation project has progressed, Ortiz has repeatedly emphasized the need to sharpen Milwaukee’s competitive edge against the country’s top gaming cities. Investing $190 million in facility upgrades and, perhaps more notably, the addition of a retail sports book aims at doing just that.
“We’re not competing regionally, we’re competing against Vegas,” he said.
To that end, Ortiz acknowledged the role of contractors Milwaukee-based Greenfire Management Services, I-5 Design Build (based in Washington) and Gilbane, which has a large presence in Milwaukee, in pushing the project forward.
A focal point of the latest round of renovations is what’s now Potawatomi’s largest gaming area, ElevenHundred, replete with 633 slot machines, 16 gaming tables including 12 blackjack, two roulette and two craps, a new dual-wheel roulette game, and electronic blackjack and craps games. In the center of the room is the ElevenHundred Bar & Lounge, featuring a massive granite-top bar, with 28 built-in gaming screens – known as “slot seats – surrounded by customized LED lighting.
Another new addition is the atrium gaming area, featuring 78 new slot machines including Buffalo Lightning Link. The area is highlighted by the Potawatomi woodland florals, surrounding the parameter of the atrium.
Street Eatz is the second level’s newest bar and restaurant, serving up local favorites including barbecue, brats and street tacos next to a bar truck offering slushy cocktails and a variety of beer. The look of the space was inspired by New York City-style graffiti.
“It is our priority to bring our guests the next level of gaming, and do so in an inviting and entertaining atmosphere,” said Ortiz. “Milwaukee has been receiving so much exciting attention and we want to make sure we are viewed as a premier entertainment destination, not just for those in the immediate area, but for people traveling to the city for business or a getaway.”
- The ElevenHundred Bar & Lounge seats 78 people.
- The glow of 633 slot machines and flashing LED light fixtures suspended over head illuminates the new ElevenHundred gaming area.
- A game of craps being played on one of two craps tables in the new ElevenHundred gaming area.
- A dealer dolls out chips during a game of blackjack in the new ElevenHundred gaming area.
- Patrons at ElevenHundred can hit the slots without leaving the bar thanks to 28 slot seats built into the granite bar top, a first for Potawatomi.
- Bottles line the center wall of the ElevenHundred Bar & Lounge.
- A woman tries her luck on the slot machines in the new ElevenHundred gaming area.
- A dealer counts chips on one of four high-limit blackjack tables in the new VIP 1833 Club.
- Another view of ElevenHundred, the casino’s largest gaming area.
- Custom LED light panels line the second-floor concourse.
- Feeling lucky? Fire Keepers Club members can play to win an all-electric BMW 17.
- Cream City Coffee Co. is among the new additions to the casino’s food and beverage offerings.
- Cream City, located right off the skywalk, sells Colectivo Coffee as well as pastries and sandwiches made in house.
- Potawatomi Provisions retail shop opened last month on the second floor.
- The boutique sells items ranging from Wisconsin sports merchandise to designer hand bangs.
- The new atrium gaming area on the second floor.
- More slot machines on the second floor.
- Drinks at the new food court-style restaurant, Street Eatz, are served out of a bar truck.
- Street Eatz has a walk-up window to service the adjacent ElevenHundred gaming area.
- Updated restrooms on the second floor.
- The 1833 Club opened its doors to VIP’s on Sept. 1.
- 1833 Club’s circular, central bar.
- The full-exhibition kitchen at the VIP 1833 Club will host celebrity chefs.
- The 1833 Club has 89 slot machines.
- The 1833 Club has four high-limit blackjack tables.
- More lounge seating at the 1833 Club.
- Slot machines are part of the aesthetic at Rock & Brews.
- KISS decor outside Rock & Brews.
- Diners can order take-out from the casino’s five restaurants through its new food service app.
- Potawatomi Marketplace opened in May, featuring a variety of quick-service dining options and grab-and-go snacks.
- Overlooking the escalator and stairs to the ground-floor gaming area.