As the human resources manager for the Legal Aid Society of Milwaukee, Inc., Christina Cooper proactively identifies areas for improvement while never losing sight of the organization’s most important feature – its people.
Cooper’s drive for excellence enabled Legal Aid to swiftly modernize in a manner that benefits both employees and the organization, according to colleagues. Ultimately, that winning combination is what makes for a successful business.
Cooper continues to manage the agency’s response to the COVID-19 pandemic in a compassionate, disciplined manner. She ensures that the agency remains current with ever-changing CDC guidelines, employee concerns are promptly addressed, and mitigation factors efficiently implemented and enforced.
Cooper’s accomplishments also include: revisions to and the roll out of Legal Aid’s employee handbook, which involved complex changes to PTO and health care benefits; recruitment of strong job candidates and creation of visual aids reflecting workforce diversity; proactive auditing of insurance premium rates to ensure accuracy.
