Home Magazines BizTimes Milwaukee Harley issues seventh recall in less than two years

Harley issues seventh recall in less than two years

Milwaukee-based Harley-Davidson Inc. recalled 185,000 motorcycles in July to address an issue with loose saddlebags.

That recall marks the motorcycle manufacturer’s seventh since October 2013, affecting approximately 460,000 motorcycles. The recalls have been for anywhere from about 3,000 motorcycles to 185,000.

In addition to the loose saddlebags, the recalls have been due to issues with the power train, front brakes, clutches and ignition switch.

“We know recalls of any kind are frustrating to our customers,” said Kristen Cunningham, corporate communication manager for Harley-Davidson. “We share in that frustration. That said, nothing is more important than the safety of our riders. Every recall situation is different, and in some cases very complex – from identification to investigation and remedy. The reasons for the recalls vary, but generally are due to either design or manufacturing issues that did not manifest themselves during the extensive development testing we do (where we literally push the motorcycles to their breaking point). The entire team at Harley-Davidson takes great pride in producing high quality motorcycles customers will enjoy for many years. We are intensely focused on understanding any recall issues and resolving them quickly.”

In all the recalls, Harley said it would notify owners, and dealers would replace the affected parts free of charge.

Milwaukee-based Harley-Davidson Inc. recalled 185,000 motorcycles in July to address an issue with loose saddlebags.

That recall marks the motorcycle manufacturer’s seventh since October 2013, affecting approximately 460,000 motorcycles. The recalls have been for anywhere from about 3,000 motorcycles to 185,000.

In addition to the loose saddlebags, the recalls have been due to issues with the power train, front brakes, clutches and ignition switch.

“We know recalls of any kind are frustrating to our customers,” said Kristen Cunningham, corporate communication manager for Harley-Davidson. “We share in that frustration. That said, nothing is more important than the safety of our riders. Every recall situation is different, and in some cases very complex – from identification to investigation and remedy. The reasons for the recalls vary, but generally are due to either design or manufacturing issues that did not manifest themselves during the extensive development testing we do (where we literally push the motorcycles to their breaking point). The entire team at Harley-Davidson takes great pride in producing high quality motorcycles customers will enjoy for many years. We are intensely focused on understanding any recall issues and resolving them quickly.”

In all the recalls, Harley said it would notify owners, and dealers would replace the affected parts free of charge.

Stay up-to-date with our free email newsletter

Keep up with the issues, companies and people that matter most to business in the Milwaukee metro area.

By subscribing you agree to our privacy policy.

No, thank you.
Exit mobile version