Leadership

The conscience of your company

Independent board members are one of the most valuable resources for a private company. They are its conscience. An organization...

What is value?

While listening to a news commentator define “value,” it was said that price is what you pay, but value...

Raising Cane’s founder and CEO Todd Graves to reveal ‘secret sauce’ for customer experience in Sept. 8 Business Forum

What’s the secret for turning customers into diehard fans? Fast food restaurant chain Raising Cane's founder and CEO Todd Graves will share his tried-and-true strategy in the September 21st Century Business Forum webcast.
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Patrick Lencioni: ‘Too many executives focus on the money, power and pleasures’ of their position

Joy is not a word often associated with work. However, in the view of author and organizational health expert Patrick Lencioni, joy “is the leading indicator” of whether an organization is healthy and is something he can gauge just by walking around a workplace.

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