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Susan Marshall

Susan Marshall
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Susan Marshall is an author, speaker, and Founder of Backbone Institute, LLC, whose mission is to create a stronger, more confident future one person or team at a time. Her work over nearly 30 years with leaders in public and private sector industry, non-profit agencies, and public education is dedicated to building strong leaders who in turn create successful organizations, transform school systems, and develop leaders at all levels.

Stand out

Many moons ago, when I was a young professional, I heard this career advice: “You don’t have to do a lot different to be...

Grow up

After attending a lovely Martin Luther King, Jr. luncheon recently and reflecting on a variety of conversations since the beginning of this most contentious...

Pick your frame

We live in a world of tremendous and confusing dichotomy. Recently, I read brief articles on white privilege work being done at a variety...

Too busy to be better?

How many times have you heard,  “I’m too busy”?  How many times have you said it? Isn’t it funny how often people who say they...

Confidence is key

A paradox of our current times is that as confidence continues to erode in many of our traditional systems and institutions, the interest in...

Be radical

After weeks on the road working with a variety of clients and listening to animated discussions/debates on the current state of things, I am...

Are you a vitamin or a virus?

Just as no snowflake in an avalanche feels responsible, it is easy for individuals to shrug off personal responsibility for how their actions affect the work environment.

The passive voice of failure

Something struck me the other day as I was reading yet another article about the declining nature of American society, from politics, to education,...

Employee engagement: Your power strategy for 2016

Employee engagement has been a perennial concern for organizations for many years, and with good reason. Studies have consistently shown that engaged employees deliver...

Embrace our differences: Inclusion is an act of confidence

In order to compete more successfully in business, we must draw upon the skills and experience of a diverse workforce. In order to restore...

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