Digital transformation, changing consumer preferences and artificial intelligence are just some of the disruptors impacting the HVAC industry that Beth Ridley learned about in her conversation with Andrew Larson, chairman and CEO of Gustave A. Larson Company, a distributor of heating, ventilation, air conditioning and refrigeration equipment, parts and supplies. Andrew shares how his focus on customer values and company values fosters a highly innovative and change agile organizational culture needed to fuel the company’s continued growth in this rapidly changing industry.